Return Policy

WE CANNOT ACCEPT RETURNS FOR CUSTOM WOOD SHUTTERS

We are pleased to offer exterior wood shutters and components that are custom made to your specifications and we encourage you to review the details of your order carefully.  Since your wood shutters are custom built for your specific building needs, the order cannot be changed, modified, or cancelled once the order is in production.

 

DAMAGED/DEFECTIVE ITEMS

If your order contains any damaged or defective items, please contact our customer service department to give us a chance to resolve the issue with your order.  Damaged or defective merchandise will be repaired or replaced at our discretion.

 

If you have any further questions about our return policy feel free to contact us.